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DBKL to Stop Clamping Cars Starting Nov, Previously Had a 1,000 Cars to Clamp KPI Per Day

Of all things that Malaysia could be more efficient, it seems that clamping cars was one of Kuala Lumpur City Hall’s (DBKL) winning priorities.

According to The Star, our capital city would suspend all clamping operations starting November 1 indefinitely. DBKL would also take over from the appointed contractor, Vista Summerose Sdn Bhd, in enforcing the traffic offence.

It’s reported that DBKL’s parking contract was outsourced to Yayasan Wilayah Persekutuan (YWP) and the organization privatized the clamping enforcement to Vista Summerose in September 2016 where the latter had an “aggressive” key performance indicator to achieve every day.

Source: theSundaily

“They have a KPI of 1,000 (cars to clam) per day, and sometimes they are too aggressive when fulfilling that number,” said KL Mayor Datuk Nor Hisham Ahmad Dahlan, “Sometimes people park for just a few minutes, and they will clamp the car.”

He said the city hall had received complaints whereby the offenders had to wait over one hour to get their cars released. Due to that, DBKL had decided to take back the operation for now and would review the standard operating procedure.

The mayor said 15 minutes is a reasonable grace period before the authorities compound the cars.

Earlier in May, KL MPs had successfully pushed for a stop on car clamping for a few days but it was resumed in non-hotspot areas in the city.

Kepong MP Lim Lip Eng told The Star that parking operation should never have been privatized in the first place, saying, “While I agree that clamping is effective to curb congestion, the way Vista Summerose is doing it was wrong.

A previous case which saw an offender removing the wheel clamp in anger. Source: Facebook

“They were not following the SOP properly, and sufficient warning and time were not given to motorists.”

The daily reached out to Vista Summerose managing director Datuk Nik Haidi Nik Mohamad for a response and he said the company followed the SOP prepared and approved by the city hall.

“We were accused for being a crony company to the previous government, but the truth is we have been in the parking business since the 1980s during the late Tan  Sri Elyas Omar’s (KL’s 3rd mayor) time and have worked in 34 cities nationwide,” he said.

“Based on our data, every day there are about 70% of traffic dodgers in the city that don’t pay parking charges.

“That is equivalent to 150,000 to 200,000 cars that are monopolising parking bays and depriving others from using it.

“So the way we see it, we are educating 200,000 motorists by clamping the cars of 1,000 traffic violators,” he added. Wow, it sounds as if they were acting as God when it comes to punishing parking offenders. Haha! 😂

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